Quick Fixes You Can Trust

Remote Computer Support

We offer quick and reliable services to get your device back in shape. No matter the issue, our experienced technicians are here to help. Let us handle it, so you can get back to your routine.

 

  • Remote Computer Support

Fast, Secure, and Convenient Online Tech Help

Tired of wasting time driving to a repair shop? With OneAmerica I.T. Solutions, you don’t have to. Our remote computer support service lets you resolve technical problems quickly—without ever leaving home. Whether you’re in Baltimore, Maryland or across the state, we can connect directly to your computer over the internet and troubleshoot on the spot.

Why Remote Support is a Game-Changer

  1. Timesaving
    Skip the travel and waiting. Our remote support can start resolving issues in minutes—often within the hour.
  2. Cost-Effective
    Save money on in-home visits. Remote sessions are more affordable, especially for small businesses needing quick, efficient help.
  3. Convenient
    Stay in your home or office. No unplugging or moving devices. We handle everything through secure internet access.
  4. Reliable
    We resolve over 90% of software-related issues remotely. Whether it’s a glitch, driver conflict, or slow performance—we fix it fast.
  5. Secure Access
    We use encrypted remote desktop software, ensuring your data remains safe while we resolve your tech issues.

How It Works

  1. Prepare Your Device
    Ensure you’re connected to the internet.
  2. Connect with Our Technician
    We’ll guide you through downloading and launching our secure remote support tool.
  3. Describe the Issue
    Communicate the problem clearly. Stay available as we work so we can walk you through any steps if needed.

Stop struggling with computer problems on your own. Let OneAmerica I.T. Solutions handle it—all from the comfort of your home in Baltimore, Maryland.

Contact us today to schedule a remote session and get your system running smoothly again.

Screen Repair

Got a cracked screen? We can replace it quickly and efficiently, restoring clarity and functionality.

Battery Replacement

Is your laptop lacking power? We provide high-quality battery replacements to keep you going.

Software Troubleshooting

Facing software issues? Our experts can diagnose and resolve any problems to ensure smooth operation.

 

  • Computer Repair

We diagnose and fix hardware and software issues for desktops and workstations.

Is your Windows PC running into problems? OneAmerica I.T. Solutions offers professional and quick repairs to restore your desktop system to peak condition. Our experienced team tackles hardware faults, software glitches, and everything in between.

Common Issues We Handle:

  • Power Failures If your computer won’t turn on, we check for problems with the power supply, motherboard, or other critical hardware.
  • Performance Sluggishness We perform deep diagnostics and optimization to fix slow-loading systems, clearing unnecessary software and replacing outdated hardware when needed.
  • System Crashes & BSOD Frequent system crashes or the infamous Blue Screen of Death (BSOD) often signal hardware or driver conflicts. Our techs identify the root cause and stabilize your PC.
  • Virus & Malware Cleanup We completely scan, remove, and secure your device from harmful software and provide tools to keep it protected in the future.
  • Hardware Upgrades Need more memory or a graphics boost? We upgrade RAM, drives, and GPU components to improve your system’s capabilities.
  • Software Errors From corrupted files to update failures, we correct software issues and restore smooth operation.

How to Reach Us: Send us a photo or description of the problem with your device’s brand and serial number. We’re available Monday through Friday, 9 a.m. to 6 p.m. Fill out our online Check-in Form to get started with fast, efficient service.